I have been working in the travel industry for nearly 3 years, during this period I have dealt with a range of clients and agents who possess different needs. Working in IKB travel gives me the opportunity to progress my skills and experience. Also, I have learnt effective ways of working within a team and the best practices to increase customer satisfaction.
In my previous role as a sales supervisor in the fashion industry, I was responsible for managing five staff. My responsivities were to ensure each member was able to meet sales target, handle customer issues and meet the company daily targets. The job allowed me to utilise my experiences for my current role.
My education background consists of a bachelor degree in Business and Marketing, though out my study I completed a large project working with different students who have different ideas and techniques. Having completed my GCSEs graded A-C at the secondary school, I moved onto doing my A levels at Acton College. During my time at college I studied different subject's aiming at completing all tasks an efficient manner.
I love the travel industry. Moving from fashion into travel was big decision, but I enjoy working with a different team. Also I am passionate about working with clients from ranges of cultures and tradition.